Refund policy

Kwit Custom Apparel — Return & Refund Policy

Returns

You have 30 days after receiving your item to request a return. Eligible items must be unworn, unused, with tags, and in their original packaging. Proof of purchase is required.

To request a return, email kwit1015@gmail.com. Returns must be approved before shipping.

Please note that the return shipping address will be provided after your return request is approved.

Customers are responsible for return shipping costs for change-of-mind returns.

Custom and personalized items

Custom or personalized items cannot be returned or exchanged for change of mind, sizing preferences, or ordering errors. If your item arrives defective, damaged, or incorrect, contact us so we can review the issue and arrange an appropriate resolution.

Damaged or incorrect items

Inspect your order upon arrival. Email kwit1015@gmail.com promptly with your order number, a description of the issue, and photos when possible. Customers will not be responsible for return shipping when we confirm the item is defective, damaged upon arrival, or incorrect.

Exchanges

Contact us before returning an item for an exchange. Exchanges depend on item eligibility and availability.

Refunds

We will inspect your return and notify you whether your refund is approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund.

If more than 15 business days have passed since approval and you have not received your refund, email kwit1015@gmail.com.

This policy does not limit any rights you may have under applicable consumer protection laws.